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GOOD SMILE COMPANY Customer Support
Notice
FAQ
Process for returning defective parts
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Notice
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IMPORTANT NOTICES
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About Customer Support
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Product Release Schedule・Release Dates Changes
- Good Smile Company Product Release Schedule
- 2023/03/29 Information on the change of the month of release
- 2023/03/24 Information on the change of the month of release
- 2023/03/17 Information on the change of the month of release
- 2023/03/15 Information on the change of the month of release
- 2023/03/08 Information on the change of the month of release
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Notice from Customer Support
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FAQ
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FAQ
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Sales support
- Some of your products are not available in my country for sale. Why?
- I saw a new product at an event. When will it go on sale?
- How can I change my payment method?
- About in-stock sales at the GOODSMILE ONLINE SHOP
- Where can I purchase your products?
- How can I buy a product after its pre-order period?
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Guidelines regarding our products
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Customer support
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Process for returning defective parts