Please check the tracking status of your order, to find out your package situation.
* Tracking information will be provided in the shipping notification email.
If you find that your package has been sent back to us, please use the inquiry form to contact us,
and we can check if your package is back with us.
When using the inquiry form, kindly select the option "Regarding reshipment" for the Inquiry Details field.
Please be noted that we will need to charge a reshipping fee, to have your package reshipped.