Thank you for your continued support of Good Smile Company products.
We would like to inform our customers that Good Smile Company customer support will be partially unavailable on the following dates due to the summer holiday.
We apologize in advance to any inconvenience this may cause you.
Inquiries regarding the Good Smile Company Online Store, product defects or specifications via email will be responded to as usual.
* closed on weekends and public holidays. Please refer to the Business Calendar for business days.
Business Holiday Date: August 8, 2026 (Sat) - August 16, 2026 (Sun)
Unavailable service
- Shipment of replacement parts
Notes
- Depending on the content of your inquiry, it may take longer than usual to respond during holidays.
- Normal buiness hours will resume on August 17 (Mon).
- Responses may be delayed after the business holiday period.