Thank you for your continued support.
We will be closed during Golden Week as per the calendar.
Also, we regret to inform you that some services will be suspended after the Golden Week period.
Please check below for details.
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Suspension Period
All day on Monday, May 11, 2026, and Wednesday, May 13, 2026
Services to be Suspended
- Real-time chatting service
* AI Chatbot will be available even on suspension days.
* Inquiries received on suspension days will be handled sequentially from the next business day.
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Business Days During Golden Week
April 29 (Wed): Japanese National Holiday- Closed
April 30 (Thu): Business Day
May 1 (Fri): Business Day
May 2 (Sat): Regular Holiday
May 3 (Sun): Japanese National Holiday - Closed
May 4 (Mon): Japanese National Holiday - Closed
May 5 (Tue): Japanese National Holiday - Closed
May 6 (Wed): Japanese National Holiday - Closed
May 7 (Thu): Business Day
May 8 (Fri): Business Day
During Golden Week, we will respond only on business days and will reply within four business days.
Example:
Inquiries sent by 10:00 AM on Thursday, April 30, 2026, will be replied to by Friday, May 8.
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We apologize for any inconvenience this may cause and appreciate your understanding.