Regarding orders and usage
- [IMPORTANT] Make sure you are able to receive information emails from Good Smile Company Online Store
- [IMPORTANT] Please read this if you plan to place an order on the last day of the pre-order period
- A '500 Server Error' was displayed during screen transition
- I want to check the emails sent regarding my order
- I would like to check my order history and payment method
- When the figure I have preordered will be released?
- I cannot find my order after login
- Some of the products cannot be ordered. Why?
- How can I buy a product after its pre-order period?
- I want to cancel my order / return the ordered item
- How to redeem my coupon?
- Can you issue a receipt?