Notice

About inquiries

• [IMPORTANT]Please check before contacting us
• Notes on the use of real-time chatting service
• July 2026 Business Calendar
• 2026/04/28 Customer Support Response Around Golden Week
• 2026/02/27　Company Training Holiday Notice
• 2025/11/27　Notice of Year-end and New Year holidays

See all 8 articles

Important Notices

• 2024/02/22　(Updated)Notice Regarding Renewal of Good Smile Company Official Website
• 2023/12/18　Implementation of Personal Authentication Service (3D Secure 2.0)
• 2024/06/26　Regarding the publishing of the Guideline for handling the Nendoroid Series

Product-related Announcement

• 2026/03/27 Notice and Apology Regarding Error in Assembly Instructions for KADOKAWA PLASTIC MODEL SERIES Mai Sakurajima
• List of the products currently available for special support
• 2025/05/30　Notice Regarding the Assembly of FREEing Products Shipped in April & May 2025
• 2025/05/23　Notice of Resumption of Customer Support Service for FREEing Products
• 2025/03/03 Regarding temporarily suspension of customer support for FREEing products
• Color Guide for “POP UP PARADE Tengen Toppa Gurren Lagann XL Size” and “POP UP PARADE Tengen Toppa Gurren Lagann XL Size: Limited Ver.” Paintwork Error

See all 18 articles

Announcement regarding bootleg

• Bootleg information
• Bootleg Information: Max Factory "figma Joker"
• Bootleg Information: Nendoroid series
• [Alert] Regarding unauthorized goods using Good Smile Company product designs (BanG Dream! Plushie Series)