Important Announcement
- [IMPORTANT]Please check before contacting us
- 2024/11/25 Notice of Year-end and New Year holidays
- 2024/11/05 Notice for Delayed Response to Good Smile Company Online Store Related Inquiries
- 2024/07/23 Customer Support Summer Holiday Notice
- 2024/02/22 (Updated)Notice Regarding Renewal of Good Smile Company Official Website
- 2024/01/19 Notice regarding Temporary Suspension of Website Updates
Announcement regarding Customer Support Service
Announcement regarding Good Smile Company Online Store
- Important: What to do if my credit card payment does not go through?
- 【Important】 Make sure you are able to receive information emails from GOODSMILE ONLINE SHOP
- 2024/02/28 Actions to be taken when the message "Failed reCAPTCHA authentication" appears
- Implementation of Personal Authentication Service (3D Secure 2.0)
- 2023/8/23 Change of Goodsmile Online Shop Customer Support System
- What to do if you are unable to log in to My Page
Product-related Announcement
- List of the products currently available for special support
- 2024/10/31 Notice regarding the packaging of HELLO! GOOD SMILE Hatsune Miku: Holographic Ver.
- Notice regarding the product manual of Nendoroid Rin Okumura
- 2024/02/21 Notice and Apology Regarding incorrect description for FREEing's Usada Pekora
- 2024/02/05 Notice and Apology Regarding Nendoroid Gendo Ikari
- 2024/01/30 Notice of deletion of information pages for certain products