Notice

IMPORTANT NOTICES

• Before contacting us
• GOODSMILE ONLINE SHOP Shopping Information
• Product requests and rerelease requests
• Corporate customers business inquiry
• Bootleg information

About Customer Support

• Products eligible for customer support
• Exchange of defective products
• Damaged packaging
• Unsealed product
• Inquiry about Blythe from our company
• List of the products currently available for special support

Product Release Schedule・Release Dates Changes

• 【2023/09/26 Update】Release Dates and Changes for September 2023 Products
• 【2023/08/25 Update】Release Dates and Changes for August 2023 Products
• 2023/07/26　Release Date Delays for July 2023 Products
• 2023/07/21　Release Date Delays for July 2023 Products
• 2023/07/19　Release Date Delays for July 2023 Products
• 2023/07/14　Release Date Delays for July 2023 Products

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Notice from Customer Support

• Important: What to do if my credit card payment does not go through?
• 2023/09/08 Notice and Apology Regarding Saber/Katsushika Hokusai
• 2023/8/23 Change of Goodsmile Online Shop Customer Support System
• 2023/08/08 Customer Support Summer Holiday Notice
• 2023/05/12　Notice and Apology Regarding Good Smile Company's ACT MODE Ray & Type WASP
• 2023/04/26　Notice Regarding Customer Support During the Golden Week Holiday

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