Thank you for your continued support of Good Smile Company products.
We would like to inform our customers that Good Smile Company customer support will be unavailable during the following period.
Year End Holiday Dates：27th December 2025 (Sat) - 4th January 2026 (Sun)
■ Response to inquiries
- Inquiries sent by 10:00 a.m.* on 25th December 2025 (Thu) will be replied on 26th December (Fri) 2025.
- Inquiries sent after 10:00 a.m.* on 25th December 2025 (Thu) will be replied to in order from 5th January 2026 (Mon).
*JST
■ Replacement Part Shipment
- The final shipping date will be 26th December 2025 (Fri).
- Requests received on or after 5th December 2025 (Fri) may be shipped out after 5th January 2026 (Mon).
We apologize for any inconvenience this may cause you.
Thank you for your understanding.