Please be informed that Good Smile Company has multiple online shops based in different regions.
You may confirm with the shop you place your order with before logging in.
You can identify which website you’ve placed an order with by checking your Order Number.
Order number: 12-digit alphabet and numbers mixed
■Good Smile Company Online Store (New)
Order number: 10-digit number start with 5
■Good Smile Global shop (Old)
https://goodsmileshop.com/en/login
Order number: 9-digit number start with 1 or 9
■Good Smile US(Connect)
Order number: start with GSEOS
■Good Smile Europe