* This article is for customers using the new Good Smile Company Online Store.
Shipping address can be changed from your account page until the shipping date has been decided for your ordered item.
However, address of paid orders cannot be changed.
Please also be mindful that you must update the shipping address per order number.
Just adding or updating an address on your account will not update the address of your orders, so please be careful.
How to change shipping address of ordered items
①Log into your account and click "Order History".
②Click the "Details" button of the order to be updated.
③Click the "Update" button on the Shipping Address section.
※For orders with the "Update" button unavailable, the shipping address cannot be changed.
In such case, please arrange change of delivery address directly with the delivery company.
④Changing or adding shipping & billing addresses
Please add or edit your shipping address as necessary (refer to ① or ② in the image below).
Select the shipping address to be used (refer to ③ in the image below).
①If you need to edit an existing address.
②If you want to add a new address to your account.
③Please select the address to be used.