Thank you for your continued support of Good Smile Company products.
We would like to inform our customers that we will be taking a short break for staff training, and part of our services will not be available during the following period.
Staff Training Holiday Dates: 13th March 2025 (Thu) - 14th March 2025 (Fri) *We are closed on Weekends.
■Services will be suspended: Real-time chatting service
※This serice is available in Japanese only.
※AI chatbots will remain available during the suspension period.
- It may take longer for us to respond to inquiries regarding the Good Smile Company Online Store and product defects.
- The shipment of replacements and the receipt of defective items sent by customers will be as usual.
We will resume normal operation on 17th March, 2025 (Mon).
We apologize for any inconvenience and would appreciate your understanding beforehand.