Order Cancellation and Returns
- We do not accept exchanges, returns, or refunds for customer convenience.
- Orders cannot be canceled for the purpose of applying coupons or free shipping discounts.
- In the event of cancellations or refusal of delivery by the customer, we may refuse to provide services in the future.
Once you press "Place Order", you are deemed to have agreed to the above terms and conditions. Please ensure that you review your order details, terms of service, and user guide before confirming your order.
Quantity and payment method changes cannot be made once the order is finalized.
Please ensure that you carefully review your order details on the final confirmation screen before completing your purchase.
I would like to cancel my order
Depending on the status of your order, we may be able to accommodate your request. Please contact customer support to if you wish to cancel your order.
Please be noted that we may not be able to fulfill your request.
I would like to return a delivered item
Please be noted that we do not accept product returns.
Related article:I want to make a refund as I have received a defective item.